Effective Date: September 10, 2026 · Last Updated: September 10, 2026
1. Introduction
Next Care Hospice (“Next Care Hospice,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website, nextcare-hospice.com (the “Site”), as well as patients, families, and other individuals we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or interact with us.
By using our Site, you agree to the terms described in this Privacy Policy. If you do not agree with these terms, please do not use our Site.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide Directly
- Name, phone number, and email address submitted through contact forms
- Information shared when requesting information about hospice services, referring a patient, or applying for a position
- Messages sent to us through the Contact Us form or by email
- Information provided during a volunteer or career application
2.2 Information Collected Automatically
- IP address and general location information
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookies and similar tracking technologies (see Section 6)
2.3 Health-Related Information
If you contact us regarding hospice services for yourself or a loved one, you may voluntarily share health-related information. This information is treated with the highest level of confidentiality and, where applicable, is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our separate Notice of Privacy Practices, provided directly to patients and families upon admission to care, governs the use and disclosure of protected health information (PHI) in the course of providing hospice services.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries about our hospice, home care, and support services
- Process referrals, volunteer applications, and career applications
- Communicate with patients, families, and referring providers
- Improve our Site, services, and patient experience
- Send informational or administrative communications
- Comply with legal, regulatory, and accreditation requirements
- Protect against fraud, unauthorized access, and other security risks
We do not sell personal information to third parties.
4. How We Share Information
We may share information in the following circumstances:
- With our care team : clinicians, aides, social workers, and chaplains involved in a patient’s care
- With service providers who assist with website hosting, email communication, or administrative operations, under appropriate confidentiality obligations
- With referring physicians and healthcare facilities, as needed to coordinate care
- As required by law, such as in response to a subpoena, court order, or regulatory request
- In connection with a business transaction, such as a merger or acquisition, subject to continued confidentiality protections
We do not share health-related information beyond what is necessary or legally permitted, and always in accordance with HIPAA where applicable.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal and health-related information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to improve functionality and understand how visitors use our Site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
7. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information, subject to legal and regulatory requirements
- Opt out of non-essential communications
To exercise these rights, please contact us using the information in Section 10.
8. Children’s Privacy
Our Site is not directed toward children under 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Next Care Hospice
16480 Harbor Blvd, Suite 205
Fountain Valley, CA 92708
Phone: (800) 819-8888 / (657) 777-4090
Email: contact@nextcarehealthgrp.com